Shipping policy
PAYMENT METHODS
Accepted Payment Options:
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Credit Cards: Visa, Mastercard
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Mobile Payments: Apple Pay
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Installment Services: Tabby, Tamara
Payment Security:
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We ensure the security of your payment information with advanced security measures.
Handling Payment Disputes:
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For any payment disputes, please reach out to our customer care support at customercare@bexbeauty.com or call +971544249383.
REFUND POLICY
Eligibility for Refunds:
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Refunds can be requested within 24-48 hours after receiving your order under the following conditions:
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Missing items
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Wrong items
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Damaged items
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Evidence such as photos or videos must be sent to our customer care support for a refund request.
Refund Method:
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Refunds are issued using the original method of payment.
Charges Associated with Refunds:
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There are no restocking fees or other hidden charges for refunds.
Refunds for Discounted or Promotional Items:
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Refunds are processed even for items bought on discount or through promotions.
Refund Processing Time:
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Refunds are typically processed within 7-14 working days.