After placing your order you will receive a confirmation by email. If you haven't
received any email, please contact us on whatsapp at +971 54 424 9383 or by
email at customercare@bexbeauty.com

Yes, please reach out to us with your order reference on
whatsapp at +971 54 424 9383 or by email at customercare@bexbeauty.com

Yes of course! The Bex Beauty team is here to support you in
placing your order, if you need support in choosing your foundation/concealer
shades for example, or, if you face any issues. You can reach out to us
directly on whatsapp or by email.

Yes, we ship worldwide.

RETURNSPOLICY
Please note due to health and safety we do not provide returns or exchanges
on our products. A return and refund will only be considered if the item(s)
are not matching the ordered product and/or have defects and/or defects that
are not apparent at the time of purchase. Please contact our customer care
team for refund inquiries.

REFUNDPOLICY
Request should be made for exchange or return their purchases within 14
days from the delivery date of order.
Once the product is returned to our warehouse in the required condition, we
treat the refund directly through the payment method used for placing the
order.

International: You can visit

https://www.aramex.com/us/en/track/shipments

and use the air waybill number to track your orders.

UAE : Orders you can visit

https://track-parcel.quiqup.com/